Frequently Asked Questions
We are a USA based company. We partner with vendors and manufacturers overseas to bring you trendsetting and chic clothing for your little ones. Many of our product with ship directly to you from overseas.
* Our standard Free shipping takes 3-5 business days to process your order and 12-20 days for shipping. We do our best to expedite and often you will receive the product much sooner, however, any unforeseen issues or problems with the carrier or logistics outside of our control may delay your order, but in this case we do everything in our power to get it to you as soon as possible.
* We do not guarantee shipping time frames. There can be unforeseen issues outside of our control. Because of this, we only offer refunds for items lost in transit after 60 days from your date of purchase. We are not responsible for lost or stolen items if they have been confirmed delivered by USPS.
* Our items will directly ship to you from the artists in their country of origin.
* You will receive order confirmation email, and then once your order has been processed, fulfilled and shipped, you will receive a tracking email with specific tracking for your order.
* Please note it can take a minute for the tracking number to sync with your package, so if it does not show right away, try again later.
A Happy Shopper equals a Happy Shop! Your satisfaction is our mission! Please see our Returns/Refunds page for more information.
Most items are machine washable. Wash on gentle cycle, cold water, using a phosphate free detergent (if possible) to help keep print bright. Tumble dry on low (to prevent shrinking) or lay flat to dry.